E-Commerce

Do you know what is E-commerce? 

# used to describe business that is conducted over the Internet using any of the applications that rely on the Internet, such as e-mail, instant messaging, shopping carts, Web services, FTP, and EDI (electronic data interchange), among others.

# E-commerce can be between two businesses transmitting funds, goods, services and/or data or between a business and a customer.

E-commerce approaches

i) Online business to business transactions

ii) Online business to consumer transactions

iii) Digital delivery of products and services

iv) Online merchandising

vi) Automated telephone transactions such as phone banking

E-banking

# Online banking (or Internet banking or E-banking) allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution, which can be a retail or virtual bank, credit union or building society.

# An Internet banking customer accesses accounts from a browser— software that runs Internet banking programs resident on the bank’s World Wide Web server.

E-banking common features

i) Funds transfers between the customer's linked accounts

ii) viewing recent transactions

iii) Transaction approval process

Security (online transactions)

# Exchanging sensitive information without the appropriate encryption technology or security measures can make a computer user or identity particularly vulnerable.

# Online transactions can be monitored, recorded, and key logged by a variety of hackers and third parties without the knowledge or consent of the user.

Enterprise wide technology and methodologies 

# Collaboration Key - companies set up smart hubs that are not only used by their own customers, but also interact with other companies' sites

# Breaking Barriers - allowing constant updates of information related to inventory, product availability and shipping status

# Supercharged Kiosks  - The customer could even purchase the TV directly from the kiosk for later deliver

# IM's New Role  - instant messaging likely will be beefed up to handle everyday business processes

# Speeding Things Up - the real-time aspect of future e-commerce technologies will allow users to engage in "threaded discussions" as they negotiate contracts and share data

# On the Same Page 

# Wireless e-commerce - also called mobile commerce or m-commerce