Do you know what is E-commerce?
# used to describe business that is conducted over the Internet using any of the applications that rely on the Internet,
such as e-mail, instant messaging, shopping carts, Web services, FTP, and EDI
(electronic data interchange), among others.
# E-commerce can be between two businesses transmitting funds, goods,
services and/or data or between a business and a customer.
E-commerce approaches
i) Online business to business transactions
ii) Online business to
consumer transactions
iii) Digital delivery of
products and services
iv) Online merchandising
vi) Automated telephone
transactions such as phone banking
E-banking
# Online
banking (or Internet banking or E-banking) allows customers of a financial institution to conduct
financial transactions on a secure website operated by the institution, which
can be a retail or virtual bank, credit union or building society.
# An Internet banking customer accesses accounts from a
browser— software that runs Internet banking programs resident on the bank’s
World Wide Web server.
E-banking common features
i) Funds transfers between the customer's linked accounts
ii) viewing recent
transactions
iii) Transaction approval
process
Security (online transactions)
# Exchanging sensitive information without the appropriate
encryption technology or security measures can make a computer user or identity
particularly vulnerable.
Enterprise wide technology and methodologies
# Collaboration
Key - companies set up smart hubs that are not only used by
their own customers, but also interact with other companies' sites
# Breaking
Barriers - allowing constant updates of information related to
inventory, product availability and shipping status
# Supercharged
Kiosks - The customer could
even purchase the TV directly from the kiosk for later deliver
# IM's
New Role - instant
messaging likely will be beefed up to handle everyday business processes
# Speeding
Things Up - the real-time aspect of future e-commerce technologies
will allow users to engage in "threaded discussions" as they
negotiate contracts and share data
# On
the Same Page
# Wireless
e-commerce - also called mobile commerce or m-commerce